RESPONSIBLE GAMING

Responsible Gaming at 90jile —
A Guide to Safe and Healthy Entertainment

For us, entertainment means safety. 90jile is committed to protecting the mental and financial wellbeing of every player — for adults aged 21 and over only.

21+ For adults only
Our Commitment

Why Is Responsible Gaming Important?

Online betting and casino games are a form of entertainment — but if they get out of control, they can cause personal, family, and financial harm. 90jile believes that responsible gaming is not just a rule; it is a mindset that every player should carry.

We want every member to play with enjoyment, stay within healthy limits, and never face financial pressure or emotional distress. That is why 90jile offers multiple self-regulation tools and round-the-clock support.

Remember: Gaming should be for entertainment, not treated as a guaranteed way to earn money. Do not place more bets in an attempt to recover lost funds.

Age limit: To open an account and play at 90jile, you must be 21 years of age or older. We follow a strict age verification process to prevent underage gambling.

Time limits: Playing for long stretches without a break can be harmful. Take regular breaks, set a limit on your bet amounts, and stay within your own boundaries.

Budget planning: Only bet an amount you can afford to lose without financial hardship. Never bet with borrowed money or funds you have saved.

Protection Tools

Our Tools to Protect You

To make responsible gaming easier at 90jile, we provide a range of effective tools that you can use at any time.

Setting a Deposit Limit

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, increasing it takes time to take effect, making it harder to raise it in an impulsive moment. The minimum deposit starts at ৳100, but setting a limit keeps you protected.

Temporary Break (Time-Out)

If you feel you need a short break, you can temporarily deactivate your account for anywhere from 24 hours to 30 days. During this time, placing bets or making deposits will not be possible. This tool is very effective for reducing stress.

Self-Exclusion

If you feel gaming is becoming a problem, choose self-exclusion. Once selected, your account will remain closed for an extended period — from 6 months to permanently. No promotional messages will be sent during the self-exclusion period either.

Reality Check Reminder

At set intervals, you will receive an on-screen notification reminding you how long you have been playing and how much you have spent. This helps you stay aware and avoid excessive play.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the platform will automatically alert you and give you the option to log out. Avoiding long sessions prevents both mental fatigue and financial loss.

24/7 Bengali Support

If you have any concerns about your gaming, our support team is always ready. Chat with us in Bengali via live chat — our trained staff are equipped to give advice on responsible gaming. Do not hesitate to reach out today.

Warning Signs

Signs of Problem Gambling

If the following signs appear, it means your gaming habits may be becoming problematic. In this situation, you should seek help immediately.

  • A tendency to place more bets in an attempt to recover lost money
  • Being unable to stop playing, or being unable to stick to limits even when you want to
  • Diverting attention away from family, friends, or work in favour of gaming
  • Taking out loans or borrowing money from others to fund gaming
  • Hiding your gaming or lying to family members about it
  • Feeling restless, irritable, or anxious when unable to play
  • Prioritising gaming over daily responsibilities, sleep, or eating
  • Continuing to play despite facing financial difficulties
Healthy Gaming Habits

The Golden Rules of Responsible Gaming

Follow these simple rules and always keep gaming within the bounds of entertainment.

  • Set a specific budget before you play and never exceed it
  • Set a time limit — use a timer or set an alarm
  • Play for entertainment, not as a guaranteed way to earn money
  • Avoid gaming when you are stressed or feeling low
  • Never place bets under the influence of alcohol or any other substance
  • Take regular breaks and spend time with family and friends
  • Keep up other interests and hobbies in your life outside of gaming
  • Speak to us on live chat for any concerns
Financial Limits

Deposit and Withdrawal Limits

Financial control is a key part of responsible gaming. The limits set at 90jile help you stay within your budget.

Item Amount Method
Minimum deposit ৳100 All methods
Minimum withdrawal ৳800 All methods
Withdrawal time 15 minutes – 2 hours Usually
Payment Methods bKash, Nagad, Rocket, Upay

Contact us on live chat to set a personal deposit limit for yourself.

How to Set Limits

Steps to Set a Limit

1

Log in to your account

Access your account at 90jile and go to your profile settings.

2

Open the "Responsible Gaming" section

In your settings, select the "Responsible Gaming" option.

3

Choose the limit you want

Activate whichever you need — deposit limit, session time, reality check, or time-out.

4

Confirm

After setting the limit, a confirmation message will appear. Increasing a limit is subject to a 24–72 hour waiting period.

5

Get support

For any issues, contact us on 24/7 live chat — we are always ready to help.

21+
Minor Protection

Keep Minors Protected

90jile is strictly for individuals aged 21 and over. If you have children or teenagers at home, make sure they cannot access your device or account.

You can take a few simple steps for family safety:

  • Use a strong password or biometric lock on your device
  • Always log out after every gaming session
  • Never share your account login details with anyone
  • Use parental control software on children's devices
  • Keep your banking app and bKash and Nagad accounts secure

If you suspect an account has been created on behalf of a minor, notify our support team immediately.

Self-Exclusion Process

Self-Exclusion: A Courageous Step

Self-exclusion is a powerful tool that helps you step away from gaming entirely. It is not a sign of weakness — it is a courageous decision to protect yourself and your family.

Temporary exclusion

Deactivate your account for 6 months to 1 year. Promotional communications will also be paused during this period. You will need to submit a request to reactivate once the period ends.

Permanent exclusion

If you feel you need long-term support, choose permanent self-exclusion. Once permanent exclusion is activated, the account cannot be reopened.

How to apply

Contact us on 24/7 live chat or email [email protected] to request self-exclusion. Our team will complete the process quickly and provide the support you need.

Support

Need Help? We Are Here

Contact us with any questions or concerns about responsible gaming. Our specialist team is always ready to help.

Live Chat

24/7 live chat support in Bengali. This is the fastest way to get an immediate response. If you want to talk about responsible gaming, our trained staff will assist you.

Email support

Contact us by email for detailed issues. Our team will respond as quickly as possible.

[email protected]

Remember: Asking for help is a sign of courage. If you feel gaming is having a negative impact on your life, talk to us today. We will support you without judgement, every step of the way.

FAQ

Questions About Responsible Gaming

Answers to the most frequently asked questions about responsible gaming are provided here.

To open an account and play any game at 90jile, you must be 21 years of age or older. Accounts belonging to underage users will be closed immediately and any deposited funds will be returned.

You can set a deposit limit by going to your account's profile settings and navigating to the "Responsible Gaming" section. Daily, weekly, or monthly limits can each be set separately. Lowering a limit takes effect immediately, but increasing a limit is subject to a 24–72 hour waiting period. Contact our 24/7 live chat for help with this.

Yes. When self-exclusion is activated, your bonus-free account balance will be returned via your chosen withdrawal method (bKash, Nagad, Rocket, or Upay). Withdrawals are usually completed within 15 minutes to 2 hours. Contact our support team for more details.

No. While self-exclusion is active, no promotional emails, bonus offers, or marketing messages will be sent to you. This is to ensure you can take a break free from any pressure.

A time-out is a short-term break (24 hours to 30 days) after which your account is automatically reactivated. Self-exclusion is a long-term measure (6 months to permanent) that requires a separate request to reactivate your account. If you are facing a serious problem, self-exclusion is the right choice.

If you think a family member is struggling with a gambling problem, start by speaking with them compassionately. If you contact our support team, we can also offer guidance to family members. To report the account in question, email [email protected].

Play with Enjoyment, Play with Responsibility

Playing at 90jile is not just about the hope of winning — it is a place for safe, fair, and enjoyable entertainment. Browse our games, read the FAQ, or log in directly.